The 5 Primary Principles of PowerPoint Presentations to help you create slides your audience will love
‘People who know what they are talking about don’t use PowerPoint’ – Steve Jobs You walk into the meeting room and you notice the white screen pulled down, projector on, and middle manager Johny stands beaming with clicker in hand. Suddenly...
The 5 Habits of Highly Charismatic People (or how to communicate with charisma even though you’re not a movie star)
There’s nothing quite like Charisma! Difficult to describe and impossible to define, still we know it when we see it. It’s the man with the magnetic aura that shifts the dynamics of any room he enters without saying more than a few words; it’s the...
Why, when, and how to use storytelling to get what you want.
When he was in Year 2, my son had a particular piece of English homework that was giving him trouble – copy down 5 sentences from any passage without making a mistake. I picked a random passage from the newspaper and set him to work. But try as he might (and my...
Customer service in the UK is bad. Here’s how to make yours so great they scream your name
It was Saturday 4th August 2012 – Super Saturday to all knowing British Olympic fans – and as well as some incredible sporting performances, I had just been treated to world class customer service from the army of volunteers that had given their time for...